The West Gippsland Healthcare Group (WGHG) recently reviewed its procurement governance framework in June 2016 following Health Purchasing Victoria’s (HPV) and the Victorian Government Purchasing Board (VGPB) state wide procurement reforms in 2014.
WGHG’s procurement policy provides for greater transparency of WGHG actions and aims to ensure equity, integrity and honesty in WGHG's procurement activities whilst demonstrating value for money.
The plan is a high level summary of anticipated procurement activity for the next 12–18 months designed to inform the market.
Chief Procurement Officer
41 Landsborough Street
WARRAGUL Vic 3820
Information required is as follows:
Further supporting information or documents may be requested by WGHG from the supplier in relation to a complaint. It is expected the supplier complies with any such request within the specified timeframe.
WGHG will use reasonable endeavours to resolve the complaint by direct discussion or negotiation within 14 days of the supplier making the complaint. The relevant parties may agree to use an external mediator to resolve the complaint during this time.
If the complaint is still unresolved following the steps taken, the complaint may be referred to a member of the WGHG executive team or a board member to conduct a further investigation (i.e. a member of staff not involved in the subject matter of the procurement complaint).
The outcomes that may result following further investigation include:
Investigation of procurement complaints that relate to a confined or uncomplicated matter will be completed within 30 days. Investigation of more complicated matters may require extended time for completion. In this event, WGHG will advise the supplier of the extended timeline and provide regular updates regarding the progress of the investigation. When the Chief Procurement Officer has completed the investigation, WGHG will write to the relevant supplier in response to the complaint and advise: